​1. Information We Collect

 

We may collect information that you voluntarily provide to us when you:

• submit an enquiry or application through our website;

• contact us by email, telephone or WhatsApp;

• communicate with us regarding assistance, applications or other Trust-related matters.

Depending on the nature of your interaction, this information may include your name, telephone number, email address, address and other information that you choose to provide.

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2. How We Use Your Information

 

We use the information you provide to:

• respond to your enquiries and requests;

• process and administer applications for assistance;

• communicate with you regarding your application or enquiry;

• provide information about the Trust and its activities;

• maintain appropriate records; and

• comply with applicable legal and regulatory requirements.

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​3. WhatsApp Communications

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If you communicate with us through WhatsApp, your messages and related information may be processed through Meta's WhatsApp Business Platform. We use WhatsApp to communicate with applicants and other persons who contact the Trust. Information contained in WhatsApp communications is used only for legitimate Trust-related purposes and is handled in accordance with this Privacy Policy.

 

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4. Sharing of Information

 

We do not sell or rent your personal information.

We may share information where reasonably necessary to provide our services, operate our communication systems, process applications, or comply with legal obligations. Where we use third-party service providers, they may process information on our behalf for these purposes.

 

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5. Data Security

 

We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

 

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6. Retention of Information

 

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including maintaining records required for the administration of the Trust and complying with legal or regulatory obligations.

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7. Your Rights

 

Depending on applicable law, you may have rights regarding the personal information we hold about you, including requesting access to, correction of, or deletion of your information.

To make a request, please contact us using the details below.

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8. Contact Us

 

If you have any questions about this Privacy Policy or about the way we handle your personal information, please contact:

S H M Modi Trust
Email: info@shmmoditrust.com
Telephone: +91 7506339790

 

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9. Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time. Any updated version will be published on this page with a revised effective date.